Shipping & delivery

• We deliver to addresses in India.
• Delivery is free.
• Once your order is dispatched, delivery usually takes 7 to 10 working days.
• We send you tracking details by email when it ships.

For now we deliver only within India. If you would like an OZARA sent elsewhere, write to us and tell us where.

Delivery is free on every order to an address in India. The price you see at checkout is the price you pay.

OZARA bracelets are made in a first run, in order of reservation. We show the expected dispatch time at checkout and confirm it by email. Once your order is dispatched, delivery usually takes 7 to 10 working days.

For pieces with stones, we confirm the timing with you before you pay.

These are estimates, not guarantees. Couriers can be delayed by weather, holidays and local conditions. If something changes, we will tell you.

When your order ships, we email you the courier name and a tracking link. If you have not heard from us after the dispatch date we gave you, write to us.

Please give a full address and a phone number the courier can reach, because jewellery is delivered to the person it is addressed to.

If a delivery cannot be completed, the courier returns the parcel to us. We will contact you to arrange a new delivery, and we may ask you to cover the extra postage if the problem was a wrong address.

Check the parcel before you accept it. If it looks opened or damaged, take photos and tell us within 48 hours of delivery. We will put it right as set out in our Returns & refunds page.